Last Updated: September 17, 2026
Lisette Home Care Services, LLC (“Lisette Home Care Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, disclose, and safeguard information when you visit our website, submit an online form, make an online payment, or otherwise interact with us.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide to us, including:
- Name
- Address
- Email address
- Phone number
- Information submitted through contact forms, questionnaires, employment applications, or service inquiries
- Billing and payment-related information
- Other information you choose to provide when communicating with us
Please avoid submitting sensitive medical or health information through general website forms unless the form specifically requests that information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Pages visited
- Referring website
- Date and time of visits
- Cookies and similar technologies
- Website usage and analytics information
2. How We Use Information
We may use information collected through our website to:
- Respond to questions and service inquiries
- Provide information about our home care services
- Review requests for care and client questionnaires
- Respond to employment inquiries and applications
- Process and administer online payments
- Communicate with clients, prospective clients, caregivers, and families
- Operate, maintain, and improve our website
- Protect our website and organization against fraud, misuse, or security threats
- Meet applicable legal and regulatory obligations
We do not sell your personal information.
3. Online Payments
Lisette Home Care Services provides an online payment option for the convenience of our clients.
Payment transactions may be processed through third-party payment service providers. Information submitted directly to a payment processor is also subject to that provider’s privacy and security practices.
We use security measures, including SSL encryption, to help protect information transmitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
4. Sharing of Information
We may disclose information when reasonably necessary:
- To service providers that assist with website operation, communications, payment processing, or other business functions
- To comply with applicable laws, regulations, subpoenas, court orders, or other legal requirements
- To protect the rights, property, security, or safety of Lisette Home Care Services, our clients, or others
- With your authorization or at your direction
We do not sell personal information to third parties for their own marketing purposes.
5. Cookies and Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand website traffic, analyze usage, and improve visitors’ experiences.
You may be able to disable or restrict cookies through your browser settings. Disabling cookies may affect certain website functionality.
6. Third-Party Websites
Our website may contain links to websites or services operated by third parties. Lisette Home Care Services is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party services before providing personal information.
7. Data Security
We take reasonable administrative and technical measures designed to safeguard information submitted through our website. Nevertheless, no website, electronic communication, or method of data storage can be guaranteed to be completely secure.
8. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have submitted through our website, where applicable and legally permitted.
Certain information may need to be retained for legal, regulatory, billing, recordkeeping, or legitimate business purposes.
9. Children’s Privacy
Our website is not intended to collect personal information directly from children under 13. If we learn that information from a child under 13 has been collected through the website without appropriate authorization, we will take reasonable steps to address it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, practices, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
For questions about this Privacy Policy or information submitted through our website, please contact:
Lisette Home Care Services, LLC
100 Springbrooke Blvd.
Aston, PA 19014
Phone: (484) 480-6669
Email: info@lisettehcs.com
Philadelphia Office
2601 Pennsylvania Ave., Suite CU-07
Philadelphia, PA 19130
Phone: (215) 494-0033